Cookies are an essential part of any internet browsing experience. When you visit our website, your web server transfers a small packet of data to your device’s browser: a computer cookie.

This cookie is designed to remember information about you, including a record of your website visits and activity. It’s important to understand how they work and when you need to step in to manage how your browser stores these packets of information.

We also use a cookie to remember your cookie preferences. This means if you use a different device, computer profile or browser you will have to tell us your preferences again.

You are able to control which cookies your web browser allows via the browser's preferences. You may prevent all cookies or only a few depending on your personal preference. Most web browsers also support optional plugins that offer enhanced control over cookies. Remember, cookies are browser and device specific so you will need to set your cookie preferences in all your browsers and on all your devices separately.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies

Provider	Cookies Domain(s)	Cookie Name(s) and Duration	Purpose
Live Chat	accounts.livechatinc.com	__lc_cid (2 years) __lc_cst (2 years)	Necessary for the functionality of the web site's chat-box function
V4 Telecom	v4telecom.co.uk	ci_session (1 day) incap_ses_# (session) visid_incap_# (1 year)	The data from this cookie helps V4 Telecom monitor that the website is operating correctly
SiteLock	Sitelock.com	ci_session (1 day) incap_ses_# (session) visid_incap_# (1 year)	The data from this cookie helps V4 Telecom monitor that the website is operating correctly

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Provider	Cookies Domain(s)	Cookie Name(s) and Duration	Purpose
Live Chat	accounts.livechatinc.com	@@lc_auth_token:# __oauth_redirect_detector	Allows the web site to recognise the visitor, in order to optimize the chat-box functionality.

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Provider	Cookies Domain(s)	Cookie Name(s) and Duration	Purpose
Facebook	facebook.com	tr (1 day)	Collects information on user behaviour on multiple web sites. This information is used in order to optimize the relevance of advertisement on the web site.
V4 Telecom	v4telecom.co.uk	___utmvc (session)	Collects information on user behaviour on multiple web sites. This information is used in order to optimize the relevance of advertisement on the web site.

Analytical cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Provider	Cookies Domain(s)	Cookie Name(s) and Duration	Purpose
Google	v4telecom.co.uk	_ga (2 years) _gat (1 day) _gid (1 day)	Registers a unique ID that is used to generate statistical data on how the visitor uses the web site.
Live Chat	secure.livechatinc.com	_livechat_has_visited	Allows the web site to recognise the visitor, in order to optimize the chat-box functionality.

Some of our website is supported by other companies which have their own cookies. These companies have their own cookie policies which we've linked to below.

Provider	Use	Policy Link
Trustpilot	Share Reviews	https://legal.trustpilot.com/for-everyone/cookie-policy
Live Chat	Live Chat	https://www.livechat.com/legal/gdpr-faq/
Google	Analytics	https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en
Facebook	Advertising / Social Media	https://www.facebook.com/policies/cookies/ https://www.facebook.com/business/gdpr https://www.facebook.com/business/news/facebooks-commitment-to-data-protection-and-privacy-in-compliance-with-the-gdpr